Category: Defense Mobile

DEFENSE MOBILE'S CDMA

DEFENSE MOBILE’S CDMA (V) MOBILE SERVICE IS WINDING DOWN

Defense Mobile has been honored to provide your mobile voice and data services. Unfortunately,we will no longer be offering services on our CDMA (V) network.

We value your business and want to ensure you have time to switch to another service provider. Please take action as soon as possible to avoid losing your phone number and any service interruption.

Note: All voicemail will be deleted option cancellation of your mobile service or transfer  of your phone number. If you would like to sea a copy of any important or significant voicemails, there are several options on the internet, such as www.voicemailsforever.com and www.savemyvm.com.

DEFENSE MOBILE'S CDMA

Total Wireless is offering assistance to Defense Mobile members to transfer their wireless service.. For more information, please call 855-848-8866 and a Total Wireless agent will help you transfer your number(s) and select a comparable rate plan.

Regardless of the service provider you choose, you must make arrangements for alternative service as soon as possible. If you have not selected another service provider soon, your existing service will be terminated and you will not be able to use your mobile device.

If you have any questions or problems, please submit a support ticket by clicking the button below. We appreciate your patience and understanding.

PORTING MY NUMBER

PORTING MY NUMBER

If you are trying to port your number, please use our Guide:

Porting Guide

Use this guide to see what information you will need to port your number to Defense Mobile.

CAN I BRING MY PHONE NUMBER TO DEFENSE MOBILE?

Yes. We support number porting in almost all cases. We can check and let you know if your number is eligible for porting prior to initiating your purchase of our service. If you suspect your number may not be portable for some reason, please submit a support ticket here.

PORTING MY NUMBER

HOW LONG DOES THE PORTING PROCESS TAKE?

In most cases porting a number to Defense Mobile takes less than 10 minutes.  Depending on the carrier you are coming from, porting can take up to 24 hours. If there is a problem with the port it can take up to 72 hours. If any part of the information entered is incorrect, the port will not complete. Please check our porting guide above to ensure the information is correct. Your current service and SIM Card should continue to work until the port completes.

To ensure that this process happens as quickly and painlessly as possible, please check the Porting Guide to make sure you enter the correct information.

WHAT HAPPENS TO MY CURRENT SERVICE AFTER I PORT MY NUMBER TO DEFENSE MOBILE?

In most cases, once the porting process is complete, your account with your old service provider will automatically be cancelled. You may want to contact your current carrier to ensure that your account has been cancelled.

SHOULD I CANCEL MY CURRENT SERVICE BEFORE PORTING MY NUMBER TO DEFENSE MOBILE?

No. You must keep your account active with your current carrier when porting your number to Defense Mobile so you don’t lose the phone number you are trying to port. In most cases, your account with your previous service provider will automatically be cancelled when the port completes.

APN SETTINGS

APN SETTINGS GUIDE

This guide applies to unlocked GSM devices. These include all AT&T and T-Mobile devices, as well as some devices from other carriers. If you are unsure if your device is GSM or not, you can use this list of carriers to check.

If you are having trouble accessing the internet on your device (after activation) on your unlocked GSM device, please choose your device or operating system below to get started.

To find your Android Operating System:

  1. Open your device’s Settings.
  2. Tap About Phone or About Device.
  3. Tap Android Version to display your version information.

APN SETTINGS

APN SETTINGS FOR SPECIFIC DEVICES:

iPhone/iOS devices

Android 1.6 – 2.3.7 Generic

Android 3.0 – 4.4.4

Android Lollipop 5.0+

Samsung Galaxy Core Prime

Samsung Galaxy S5 & Samsung Galaxy Alpha

Samsung Galaxy S3, Samsung Galaxy S4 & Samsung Note  

Motorola Moto G & Motorola Moto X

LG G2 & LG G3

HTC One, HTC M7 & HTC M8

GENERAL APN SETTINGS:

If you don’t see your device or operating system above, you will need to find where your APN settings are on the phone and enter them.

On almost all devices, the APN settings are found in the “Settings” menu on your phone. Look for “Network Settings”, “Mobile Networks” or “Access Point Names” to find these settings. 

Name: Defense
APN: reseller
APN Type: default,mms,supl,hipri

Proxy: Not Set
Port: Not Set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310 (If this is not pre-populated, your device might be either locked or CDMA)
MNC: 410 (If this is not pre-populated, your device might be either locked or CDMA)
Authentication Type:  None
APN protocol: IPv4
Bearer: Unspecified

BRING YOUR OWN PHONE

BRING YOUR OWN PHONE

Instead of reading all of this, you can also use our BYOP Page! If you need more information, just check back here.

HERE’S HOW TO BRING YOUR OWN PHONE to Defense mobile:

STEP 1:  Check if your phone is eligible.  Here is an overview by carrier:

AT&T: All unlocked AT&T devices are supported on Defense Mobile. All you will need is a Defense Mobile GSM (A) SIM Card and a plan

T-Mobile: Unlocked T-mobile devices are supported, you just need a Defense Mobile GSM (A) SIM Card and a plan.

Sprint: Many Sprint phones are supported. To determine if your Sprint device is supported please click here. Please not that this is a preliminary check, if you submit a support ticket with the IMEI/MEID of your device we can give you a more definitive answer.

Verizon: All 3G and 4G Verizon devices are able to be used on our CDMA (V) network, as long as all Early Termination Fees and obligations to Verizon are paid. Additionally, the Nexus 6 and all iPhone 6, 6 Plus, 6s, 6s Plus devices can be used on our CDMA (V) network. To get started, you will need a Defense Mobile CDMA (V) SIM Card. If you have a 3G Verizon device, you can simply log in and activate it (no SIM required).

BRING YOUR OWN PHONE to Defense mobile

All Other Carriers: Please identify if your carrier is GSM or CDMA first (you can check here).

  • All unlocked & off-contract GSM phones will work – you just need a Defense Mobile GSM (A) SIM Card.
  • For CDMA phones, if you know your carrier uses the Sprint or Verizon network you can follow those instructions. Please note that we cannot activate Virgin Mobile devices.
  • If you still have questions, please submit a support ticket here.

STEP 2: Order a SIM Card and a monthly plan. SIM Cards are free with all plans:

Get a SIM

STEP 3:  Once your SIM Card arrives, you just need to activate it, insert it into your phone, and you’re ready to go.  If you have any questions during this process you can always call our 100% Veteran-staffed Member Care Team and we will be happy to help.

STEP 4: You may need to change your device’s APN settings (GSM phones only) to get your data to work properly. You can do that here:

APN SETTINGS

CAN I BRING A LOCKED DEVICE TO DEFENSE MOBILE?

We support locked AT&T devices. All other devices must be unlocked. To do this, please call your carrier and ask them to unlock your device. 

How do i unlock my device?

By law, all carriers must unlock your phone. You can follow this guide to find out how.

What if i am still on contract with my carrier?

If your device is unlocked, porting you number will automatically cancel your contract. Please be aware that you may have to pay early termination fees.

If your device is locked, you will need to call your carrier to cancel your contract and get your phone unlocked. You may also have to pay early termination fees.

WHERE CAN I BUY A SIM CARD?

Our SIM cards are free with any plan! You can get your SIM card right here:

Get a SIM

WHERE DO I FIND MY ESN/MEID/IMEI ON MY PHONE?

There are a few ways to find this number:

  1. Dial *#06# on your phone’s dial pad
  2. Go into the Setting on the Phone
  3. iPhone: Settings > General > About
    Android: Settings > About Phone > Status
  4. Remove the phone’s battery and look in the
    Battery Compartment.

HOW LONG DOES THE BYOP PROCESS TAKE?

If you are activating a new number on Defense Mobile, the process should be very fast. Bringing an existing mobile number to Defense Mobile (porting) generally takes around 20 minutes once you have provided all of the information from the carrier you are porting the number from, but it may take up to 48 hours.

Motorola Moto G

Motorola Moto G (1st. Gen)

Click Here to read a review of the Moto G on Defense Mobile by Military Gear Expert and Army Ranger, Isaiah Burkhart.

Refurbished to Original Manufacturer Quality (90-Day Warranty)100% Satisfaction Guaranteed – If you’re not completely satisfied with this device, return it within 14 days for a full refund.

$59.99
Motorola Moto G
Telecommunications Fees Included in Price

Vince McBeth

Commander, US Navy, Retired

Vince is a Member of Defense Mobile Corporation’s Board of Advisors. In addition, Vince is President of The McBeth Group International, a strategy and defense technology consulting firm. Before founding The McBeth Group, Vincent served 26 years in the government. His positions included: White House Fellow to the President of the United States, Special Assistant to the Secretary of Veterans Affairs, Administrative Aide to the Secretary of the Navy, and Transition Coordinator in 2007 for the Chairman of the Joint Chiefs of Staff. His military staff positions included: Special Assistant to the Chairman of the Joint Chiefs of Staff, Special Counsel and Director of Strategic Analysis (N00Z) to the Chief of Naval Operations, Special Assistant for National Security to the Vice Chief of Naval Operations, and Special Assistant to the Deputy Chief of Naval Operations for Information, Plans and Strategy (N3/N5).

McBeth Group International

As a naval officer, Mr. McBeth was the Commanding Officer of USS McCampbell (DDG 85), a Flight IIA Arleigh Burke class guided missile destroyer, and USS Tempest (PC 2), a Naval Special Warfare long-range insertion/extraction ship for Navy SEAL forces. Mr. McBeth was awarded the Legion of Merit by the President of the United States and the Defense Superior Service Medal by the Secretary of Defense. A 1987 graduate of the U.S. Naval Academy, Mr. McBeth holds a Bachelor of Science degree in Political Science, a Master of Arts degree from the Fletcher School of Law and Diplomacy, Tufts University, in cooperation with Harvard University, and a Master of Science in National Security Strategy from the National War College, National Defense University, Washington, D.C.

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